Multiple Group - Who are we?
Multiple is your go-to iGaming service provider. We’re here to empower iGaming operators, allowing them to thrive in such a volatile industry. Our years of expertise, cutting-edge technology, and passion for delivering extraordinary player experiences make us the right choice for any company looking to elevate their success.
We offer a range of iGaming offerings such as; Gaming Services, Casino Marketing, Sportsbook Marketing and Operations, Operations (CS, RPF, KYC), Creative, Data and B.I, VIP Management, Acquisition, Social Media, Content, Product, Legal and Compliance.
The Role
We have an exciting opportunity for an experienced RPF Analyst to join our Risk, Payments & Fraud Team. In this role, you would be responsible for understanding player movements and identifying potential risks for abuse, as well as, analyzing data with the aim of identifying fraudulent activity and escalating this.
Key tasks:
- Understanding player movements, actions and activities with the intention of identifying possible abuse, risks for abuse.
- Analyzing data with the aim of identifying fraudulent accounts, players with multiple accounts or other fraudulent activity.
- Daily checking for potential bonus abuse.
- Escalating suspicious and fraudulent trends indicating potential generic issues in regard to payment operations.
- Proactively keeping up to date with internal.
- Processing Documents and Withdrawals in a timely manner with aim of meeting SLAs;
- Reviewing documents in order to comply with CDD and EDD obligations.
- Ensuring Task Handover is compiled accordingly.
- Making sure you are up to date with the latest AML laws and requirements and ensuring the company is compliant with the updated AML directives.
- Working closely with Money Laundering Reporting Officer (MLRO) on a daily basis to share information, best practices and implement new processes and strategies.
- Undertaking Sanction Target List and PEP screening on new and existing customers to determine if there are any PEP/Sanction/AML risks to the company.
- Working closely with internal departments such as Responsible Gaming and Customer Support to ensure that, while fraud risks are managed effectively and that there is minimal friction to our customers where possible.
Requirements:
- 1 Year experience in Risk, Fraud and Payments or similar department.
- Experience with processing of withdrawals and documents.
- German speaking is considered as an asset.
- Understanding of PSPs and payment flows.
- Able to work shift and weekends.
- Detail oriented.
- Good knowledge of Microsoft office programs.
- Strong investigative skills.
What we Offer:
- Attractive remuneration package.
- Wellness benefit (after probation).
- Optician/Spectacle and Blue Lens Benefit (after probation).
- Health Insurance (after probation).
- Breakfast/lunch all week.
- Monthly snacks allowance.
- Training support.
- Modern office facilities.
- Exciting Company Events.
You should not apply if......
- You want a normal 9-5 job. This role is not easy & requires an all-in mentality. We`re looking for team members who will put in the work that others won`t.
- You cannot take constructive feedback.
- You can`t handle stress and pressure.
- You have the mindset of "Quick Money", this is a marathon, not a sprint.
- You do not embody our core values.
